Well, it’s been just over a week since something very exciting happened… Paperknots only went and WON the 2016 Wedding Industry Award for Best Stationery! It’s still sinking in now as the shock of winning for a consecutive year is a lot to take in, but it was of course a hugely proud moment for me.
The glamorous ceremony was held at London’s Café de Paris and the event saw all the regional winners from around the UK come together to stake their claim for the 25 awards up for grabs. I’d been greeting my industry friends and sipping cocktails for a while when Damian of The Wedding Awards announced that the presentations were about to begin. I was stood comfortably by the bar, chatting away and excited to see the flow of winners announced and collect their awards… well, until the first category announced was stationery! Oh my goodness, my heart went crazy. I wasn’t expecting my category to kick the proceedings off and felt a sudden jab of nerves when the category flashed up on the big screen. Fortunately, I was stood next to Phylecia (pictured with me below), one of the very talented regional winners in the same category – despite having just met, we both instinctively grabbed each other’s hand and stood gripped with excitement and fear!
And then there it was “…and the winner is Paperknots”. Queue even faster heart rate, dropped jaw and massive squeals! I couldn’t believe I’d managed to retain the title. I cannot tell you how proud I was walking onto that stage to collect my award.
These awards really matter to me because of the way they are voted for and judged. Only people who have used your services over the last year can vote, whilst the national awards are also judged by market leaders in the relevant sector. This means the win is based entirely on genuine recognition of quality work and customer service and nothing to do with how many votes you can ask for. I think Damian Bailey, founder of The Wedding Industry Awards sums it up in his statement below:
“We are absolutely thrilled that The Wedding Industry Awards are so incredibly well regarded by not only wedding professionals but also by brides and grooms. Only those who’ve recently married can vote in the Awards and our judging panel is second to none so the wedding suppliers who’ve won regional and national awards really are delivering exceptional service in an industry that absolutely demands the best.”
As much as winning the award is of course a fantastic achievement (and an amazing feeling), ultimately there’s a bigger picture which means even more to me… the award means that I’ve had another year of very happy and satisfied clients. Just reading the comments left by the voters makes me glow with pride:
“Working with Lisa was an absolute pleasure. All of the Lisa’s communications were very personal, always taking time to ask how things were going. The stationery was of the highest quality and always delivered on time. Our wedding stationary looked absolutely fantastic, it was exactly what we wanted and fitted perfectly with our other decorations. We had so many compliments about the invitations – lots of our guests said they were “the prettiest invitations they had ever seen”. Thank you Lisa”
“From finding the stationery on the website, throughout the ordering process and through to delivery, Lisa met our every need. As well as ordering at very short notice, Lisa was able to flex the standard design to our request, and delivered an exceptional product in the time required, that was loved by all our guests. We received a huge number of compliments, including a small number who had said they were the best invites they had ever seen (even better than their own weddings’ invites).”
“Lisa was fantastic from start to finish. Not only did she let me adapt a design she had previously come up with to incorporate pale colours but she also sourced some lace for me at the last moment, rushing to the local shops. She handled my endless emails well and kept on deadline. All the invites were beautifully packaged and her attention to detail was fantastic. I was so emotional when I saw the invites for the first time. We were so impressed we asked to design our order of service too.”
“I saw one of the designs in a wedding magazine and then looked at the website and ordered a few samples. I just loved all of the designs available and found it very difficult to pick!”
“I loved the website and one of the invitations displayed was perfect for my summer abroad wedding. When I received my sample, I could see the quality was excellent and the price was right! I made no hesitation to order all my stationery from Paperknots, Please note, I received many samples from other stationers but Paperknots for me stood out for its excellent customer service, quality of the product, price and most of all the stunning artwork/design of the stationery.”
“Lisa’s collection literally brought my ‘Pinterest wedding’ to life. Her prices were reasonable – you really do get what you pay for. She worked so hard to deliver a large order of VERY high quality products in a fairly short timeframe (1 month). We are truly grateful and have already recommended her!”
“Amazing design, patience of a saint, quality product and the final product resulted in a very happy Bride and Groom!”
“My invitations for my abroad wedding in July this year were simply stunning! I chose an invite design I liked from the website and this was amended slightly to fit in with my theme and colour scheme. The customer service I received throughout was excellent. The invitations were delivered quickly and packaged beautifully. I could tell a lot of time and effort had gone in to my stationery to make sure it was perfect for my wedding guests. My guests loved them as much as I did!”
“Lisa was thorough, friendly and a huge help. Although I chose a house collection, she really helped us tweak it to make sure it was extra luxurious and absolutely perfect for our big day. I had nothing but compliments with everyone commenting that they were so excited to see the styling a on the day as they would be lovely If the fabulous invites were anything to go by!”
“I had seen the fabulous creations that Paperknots was capable of at a good friend’s wedding, where I also met Lisa, the Creative Director. When it came to choosing our wedding stationer I knew exactly who to contact. The stationery is beautiful, individual and of such high quality but at a very reasonable price – and Lisa, who is hugely personable, provides a first class service. From first contact to the beautifully packaged stationery the Paperknots service was faultless.”
… and the list goes on with so many more fantastic comments like the above – I feel like I’m reading a school report that I can’t wait to show my parents! Thank you so much to all my extremely kind clients who took the time to vote and leave such thoughtful words – it’s difficult to convey how much they mean to me. I don’t have a ‘boss’ to give me feedback on how I’m doing, so hearing this from you guys gives the best job satisfaction I can ask for! Your comments spur me on and inspire me to bring even more fantastic things to you for the year ahead. Watch this space!
Last, but certainly not least, a huge thank you to my assistant Claire who has probably worked on every single one of your wedding stationery orders, carefully assembling them to perfection and wrapping skills like you’ve never seen!
Thank you very much for reading. Here’s my newly arranged studio shelves with the latest addition… I may need to get a bigger shelf soon!
Much love, Lisa xx
P.s And finally I’ll leave you with a few more photos of the night by the talented Adby Creative