You’ve ordered your samples (where possible) and paid your deposit, so what happens next? Once the payment has been confirmed by Paperknots your stationery work will commence in the timescales discussed prior to booking.
House collections – Paperknots will provide you with a list of information required in order to complete your order. The sooner you respond with this detail, the sooner the work can begin. It is your responsibility to check the information required, including spelling and grammar, as any printed copy mistakes will be at your cost to replace (so please do double check everything!) Of course if Paperknots spots any errors whilst working on your invites, it will be brought to your attention but it can’t be guaranteed that everything will be caught! Once the customisation has been made you’ll receive pdf proofs of each item, where your final approval of each product will be required before anything can go to print.
Bespoke orders – A consultation will take place before any design work is started; this can be either in person, via phone or on email, depending on logistics and your personal preference. It is essential that Paperknots gathers as much information from you about your wedding day as well as any likes, dislikes and budgets in order to provide you with the best and most suitable solutions for your stationery. It may be that you have a vision of your own and want Paperknots to help bring that to life or, that you’re time-stretched (or not really creatively-minded) but still want something to wow your guests; Paperknots is more than happy to advise you and present various options to you. From your initial consultation a design fee will be emailed to you depending on the complexity of the work involved – this starts from £300 in addition to the cost of your products.
For the design work to commence you’ll need to make payment of your quoted fee. From here, Paperknots will either provide you with a moodboard (where this has been previously agreed) and if you are happy with the outcome of this, you’ll then receive 2-3 designs to choose from. If no moodboard is included, you skip straight to the designs stage. You will get one set of major amends and 3 sets of minor amends within your cost and subsequent amends will be charged at £35 per hour. Once your chosen design has been developed and you are happy with everything you will receive a digital pdf proof to approve – once that has been signed off, you’ll get one hard copy proof free of charge so that you can also check paper qualities, colours and overall finishes. Additional proofs are charged at £20-30 to cover printing costs. The print of the final order will take place once the full balance has been settled.